Terms of Service
Last updated: November 7, 2025
1. Acceptance of Terms
By accessing or using Growain's platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.
2. Description of Services
Growain provides an AI-powered marketing platform that helps businesses manage their local SEO, content marketing, social media, reviews, and lead capture. Our Services include but are not limited to:
- Local presence and Maps optimization
- SEO and content growth tools
- Social media management
- Review and reputation management
- Lead capture and funnel optimization
- Analytics and reporting
- AI-powered insights and recommendations
3. Account Registration
To use our Services, you must:
- Provide accurate, current, and complete information during registration
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be at least 18 years old or have parental consent
- Accept responsibility for all activities under your account
4. Subscription and Payment
Fees:
You agree to pay all fees associated with your chosen subscription plan. Fees are billed in advance on a recurring basis (monthly or annually).
Billing:
- Automatic renewal unless canceled before the renewal date
- Payment must be made via authorized payment methods
- All fees are non-refundable except as required by law
Price Changes:
We reserve the right to modify pricing with 30 days' notice. Continued use after price changes constitutes acceptance.
5. Acceptable Use
You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code, viruses, or malware
- Attempt to gain unauthorized access to our systems
- Use the Services for fraudulent or deceptive purposes
- Interfere with other users' access to the Services
- Scrape, copy, or reverse engineer our platform
For detailed guidelines, see our Acceptable Use Policy.
6. Intellectual Property
Our Rights:
All content, features, and functionality of the Services are owned by Growain/Cloudain and protected by intellectual property laws.
Your Content:
You retain ownership of content you provide to the Services. By using our Services, you grant us a worldwide, non-exclusive license to use, store, and process your content to provide and improve our Services.
7. Third-Party Integrations
Our Services integrate with third-party platforms (e.g., Google, Facebook, LinkedIn). Your use of these integrations is subject to their respective terms and policies. We are not responsible for third-party services or their actions.
8. Data and Privacy
Our collection and use of personal information is governed by our Privacy Policy. By using our Services, you consent to our data practices as described therein.
9. Disclaimers and Limitations
Service Availability:
Services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted, error-free, or secure access.
No Guarantees:
We do not guarantee specific results, rankings, or business outcomes from using our Services. Marketing performance depends on many factors beyond our control.
Limitation of Liability:
To the maximum extent permitted by law, Growain and Cloudain shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
10. Termination
We may suspend or terminate your access to the Services:
- For violation of these Terms
- For non-payment of fees
- For fraudulent or illegal activity
- At our discretion with or without cause
You may cancel your subscription at any time through your account settings.
11. Indemnification
You agree to indemnify and hold harmless Growain, Cloudain, and their affiliates from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of any rights of another party.
12. Governing Law
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your Jurisdiction].
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or platform notification. Continued use after changes constitutes acceptance.
14. Contact Information
For questions about these Terms, contact:
Email: legal@growain.com
Address: Growain by Cloudain, [Your Business Address]