Acceptable Use Policy

Last updated: November 7, 2025

1. Purpose

This Acceptable Use Policy ("Policy") governs your use of Growain's platform and services. This Policy is designed to ensure our Services are used responsibly, legally, and ethically by all users.

2. Prohibited Activities

You may not use our Services to:

Illegal Activities

  • Violate any applicable laws, regulations, or ordinances
  • Engage in fraudulent, deceptive, or misleading practices
  • Infringe on intellectual property rights
  • Facilitate money laundering or terrorist financing
  • Distribute illegal content or materials

Harmful Content

  • Publish or distribute hateful, discriminatory, or offensive content
  • Harass, threaten, or intimidate others
  • Promote violence or self-harm
  • Share sexually explicit or inappropriate material
  • Spread misinformation or disinformation

Security Violations

  • Attempt to gain unauthorized access to our systems or networks
  • Introduce viruses, malware, or other malicious code
  • Conduct denial-of-service attacks or similar disruptions
  • Probe, scan, or test vulnerabilities of our infrastructure
  • Bypass security measures or authentication mechanisms

Abusive Behavior

  • Send spam, unsolicited messages, or automated communications
  • Create fake reviews or manipulate reputation systems
  • Scrape or harvest data without permission
  • Use bots or automated tools to access Services
  • Impersonate another person or entity

Resource Abuse

  • Consume excessive bandwidth or server resources
  • Interfere with other users' access to Services
  • Overload or stress-test our infrastructure
  • Resell or redistribute Services without authorization

3. Marketing and Content Guidelines

When using Growain for marketing activities, you must:

  • Comply with all applicable advertising and marketing laws
  • Respect intellectual property and trademark rights
  • Provide accurate and truthful information about products/services
  • Honor consumer privacy and consent preferences
  • Follow platform-specific rules (Google, Facebook, LinkedIn, etc.)
  • Avoid deceptive, manipulative, or coercive tactics
  • Respect competitors and avoid disparagement

4. Review and Reputation Management

When managing reviews and reputation:

  • Only solicit reviews from genuine customers
  • Do not offer incentives for positive reviews
  • Do not create, post, or manipulate fake reviews
  • Do not suppress or hide legitimate negative feedback
  • Respond professionally to all reviews
  • Comply with review platform policies

5. Data and Privacy

You must:

  • Comply with all applicable data protection laws (GDPR, CCPA, etc.)
  • Obtain proper consent before collecting personal data
  • Securely store and protect customer information
  • Respect individual privacy rights and preferences
  • Provide transparent privacy notices
  • Report data breaches promptly

6. Account Responsibility

As an account holder, you are responsible for:

  • All activities conducted under your account
  • Maintaining confidentiality of login credentials
  • Promptly reporting unauthorized access
  • Ensuring team members comply with this Policy
  • Monitoring and controlling third-party access

7. Reporting Violations

If you become aware of any violation of this Policy, please report it immediately to:

Email: abuse@growain.com

Include detailed information about the violation, including screenshots or evidence if available.

8. Enforcement

Violations of this Policy may result in:

  • Warning and request for corrective action
  • Temporary suspension of Services
  • Permanent termination of account
  • Removal of content or data
  • Legal action and cooperation with law enforcement
  • Forfeiture of fees paid

We reserve the right to take action at our discretion without prior notice if we believe there is imminent harm or risk.

9. Cooperation with Authorities

We may cooperate with law enforcement, regulatory agencies, and legal authorities in investigating violations of this Policy or applicable laws, including disclosing user information when legally required.

10. Changes to This Policy

We may update this Policy from time to time. Continued use of our Services after changes constitutes acceptance of the updated Policy.

11. Contact Us

For questions about this Acceptable Use Policy:

Email: legal@growain.com

Terms of Service: View Terms

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